Highly recommended
Did you enjoy your stay? Where can we improve?
You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.
Please let us know your opinion; whether online via various travel or booking sites, at the reception desk in the relexa hotel or by completing a small guest questionnaire, which you can find in our hotel room.
We would like to make good things even better for you and improve on what is not good enough yet.
With your impressions and feedback we can always improve ourselves and make your stay with us even more enjoyable. Be very open – criticism is just as important as your praise. Both help us to meet your needs and expectations better and maintain our high standards of service, and offer value and quality.
You can rely on honesty and appreciation
Authentic and honest reviews are very important to us. Review sites such HolidayCheck are very conscientious in controlling all guest reviews. Neither self-written reviews with flattering comments nor slanderous reviews from the competition have any opportunity here. This is especially important to us because your real opinion matters - even if not everything went according to how you were used to it before.
We very much appreciate your feedback, suggestions and your effort. For that reason, we not just read all our reviews thoroughly, but also comment and evaluate them internally. Your praise as well as criticism is given to our relexa teams to ensure we have the opportunity to improve our service.
Please read our reviews or comment on your stay at the relexa hotels
Click here to go to relexa hotel reviews
Das schätzen unsere Gäste an uns
What our guests have said
Poor due to lack of airconditioning
Blaz Z. (20.08.2018)Super
Fransje G. (28.03.2018)Very good business hotel
Dermot N. M. (22.03.2018)Ok basic hotel
Ms. S. (16.12.2017)We were satisfied with the hotel
Ellenmary F. (19.11.2017)Unhelpful front desk
Leslie B. (04.09.2017)Great hotel to be honest
Alex K. (21.04.2017)Mr Wiltshire
Wiltshire (04.01.2017)Confortable night
Boucard (09.12.2016)Again a perfect stay
Horatio W. (01.12.2016)Quite good and comfortable
Natalia (20.11.2016)Good and clean place to stay.
Pressly A. (19.11.2016)Overall nice hotel
Klg (14.11.2016)A very pleasant stay, just like my last visit in June.
Christopher K. (05.11.2016)QUITE NICE
Hu Y. (22.07.2016)Good business hotel
Yw C. (16.07.2016)A very pleasant stay
Christopher K. (25.06.2016)Convenient and relax.
M.m.m S. (01.04.2016)I had a comfortable and pleasant stay.
Amy B. (29.03.2016)A nice hotel with basic infrastructure.
Bogumil (25.03.2016)Convenient location for a short visit
Ian H. (13.03.2016)Nothing works
Ceren (09.12.2015)Reasonable hotel.
Whittle (05.12.2015)great
Vito M. (22.11.2015)Plus point-Location,excellent staffs, clean.....minus point-overpriced, tiny room & bathroom(shower is leaking and congested)
Pressly (20.11.2015)Well situated hotel with good amenities
Mr W. (06.09.2015)The hotel's response
herzlichen Dank für Ihre Buchung und die Bewertung unserer Leistung.
Wir freuen uns zu lesen, dass Ihnen der Aufenthalt gut gefallen hat.
Wir wünschen Ihnen bis zu Ihrem nächsten Besuch alles Gute.
Mit freundlichen Grüßen
Ihr Team vom relexa hotel Ratingen-City
Very nice but ...
Deniaud (30.06.2015)Feedback
Issa B. (10.05.2015)The hotel's response
thank you for the good review of our hotel! We will discuss your coffee maker wish.
We are glad that you enjoyed your stay and hope to see you again.
Sincerely
relexa hotel Ratingen City
So so.
Eric (11.04.2015)The hotel's response
thank you for booking the relexa hotel and taking the time to share your feedback.
We are sorry to read, that you did not get the room you booked. We think there was a miscommunication in preparing the room. That is surely not correct and we apologize for this mistake. We hope that you got a fast compensatory.
Best wishes,
relexa hotel Ratingen City
Overview
Ken C. (11.01.2015)The hotel's response
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
relexa hotel Ratingen City
„Welcome at your business hotel! We look forward to your stay.“
"Wir freuen uns über 95% Weiterempfehlung durch unsere Hotelgäste."